A meticulous, customer-focused communicator, Randy desires clarity in all things, particularly user interfaces and technical documentation, and relishes turning complex engineer-speak into accessible, user-friendly content.
Prior to joining Diameter Health, Randy has held various roles in technical communications, training, product management and UI/UX design and testing. Randy has developed documentation and training content for a range of companies and industries for over two decades, from industrial control systems, to network equipment and management systems, to identity management platforms. Most recently, Randy held the role of Principal Technical Writer for Idemia Corporation, creating documentation and online help for their APIs, web-based tools and mobile apps.
Diameter Health is the fifth Connecticut-based startup in Randy’s career, and he continues to enjoy the excitement and energy that a startup brings. Randy holds a B.S. in Small Business Management from the University of Vermont and is proud that his son is now attending college at his alma mater.