News

Diameter Health Launches Customer Portal

02/16/2020

Diameter Health announces the launch of a new Customer Portal to improve service  to customers and access to information.  The Portal offers a self-service approach to learn about Diameter Health solutions and is the go-to source for customer documentation, training, support, and announcements. The core features of the portal include:

Knowledge Base

  • Search and explore articles and videos in our growing library of content to access the information you need, when you need it. Here, we can also share project plans to collaborate with customers during their implementation.

Training Resources

  • Watch video tutorials and learn about Diameter Health solutions at your own pace.

Support Tickets

  • Have a question? Experience an issue? Customers can create, view, and manage support tickets directly in the portal and keep tabs on progress, all while engaging with Diameter Health’s support team along the way.

Community Forum

  • The Community Forum enables customers to engage with each other and the Diameter Health team through various topic discussions, as well as learn about product updates, new feature enhancements, Diameter Health news, and industry insights. Want to discover how other customers are using Diameter Health solutions? Have a tip or trick you find useful? Have an idea or feature request? Share away! We would love to hear from you and capture your feedback as we continue to improve our solutions and build our customer relationships.

The Customer Portal replaces the Clinical Data Map, and beginning March 1, users will be automatically redirected to the Customer Portal.

We hope you find the Customer Portal useful, engaging, and easy-to-use, and we welcome your feedback as you explore the portal’s features and content!

For more information on the Customer Portal, use the Contact Us form on this page.

Contact Us

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® Diameter Health is a trademark registered in the US Patent and Trademark Office.